Qualities To Look For In A Water Damage Restoration Company

Your water damage cleanup results will only be as good as the company you hire to manage it. When looking for the right company to restore your home following water damage in Collierville, American Veterans Restoration highly recommends you take into consideration the qualities that company has to offer.

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1. Do they offer 24/7 emergency response services?

Because water damage can happen any time, day or night, it is important to choose a company that will be available when you need them. If water is allowed to sit for too long, not only does the water spread, but damage to your property will also increase. Mold growth can begin in as little as 24-48 hours following water damage, and extraction and drying need to begin as quickly as possible to mitigate any further damage. 

2. Is the company licensed and/or certified?

Companies who have obtained the proper licensing and certification to safely provide water damage cleanup services are the only ones you should allow into your home following water damage. Guidelines and safe practices need to be followed to ensure that your home is cleaned, dried, and restored safely. Make sure you find a company that is fully licensed, bonded, and insured to protect you and your home.

3. Do they offer full restoration services?

Some companies specialize in water extraction and drying alone, while others only offer cleaning or reconstruction services. When dealing with water damage, you will need a company that can adequately remove and dry all water, and also that can handle the cleaning and repairs/reconstruction necessary to return your home to its pre-loss condition. The whole cleanup process will be much more efficient if one company can handle it from start to finish. 

4. Do they have experience working with insurance companies?

Since your homeowners insurance will also be involved in the cleanup and restoration process, it will save you a lot of stress if the restoration company you hire is willing to work with your insurance, and has experience working with insurance companies. 

5. Are they dedicated to customer satisfaction?

You want to be sure that you choose a company that will keep you involved in each step of the cleanup process, and listen to your concerns and questions. You want to choose a company that takes pride in their work, and that makes quality service their number one goal. When it comes to restoring your home, you should never settle on who you let take care of you. 

American Veterans Restoration provides emergency water damage cleanup and restoration services 24 hours a day, 7 days a week to Collierville and surrounding areas. Our experts specialize in reducing the amount of damage caused by water and are able to remediate any water or mold damage that has already occurred.  We can handle the entire cleanup process from start to finish, and will work directly with your insurance to get your home restored to pre-loss condition as quickly as possible. We pride ourselves on the quality of service that we deliver to our clients, and our companies are founded, owned, operated, and managed by American Veterans. If you need water damage cleanup services in Collierville, look no further than American Veterans Restoration.